Deffently not worth what we paid for the room. We ...

Deffently not worth what we paid for the room. We came here for the spa features and they were closed, they make u pay a extra 37 $ for resort fees and you don't even get to use what the fees are for, we have to drive thru a maze of buildings with cars on both sides on a street so narrow it should have been a one way, get to the building to find out we are on the second story and no elevator and we had to carry all our baggage up the stairs . we get to our room expecting a nice cool room and it was just as hot as it was out side witch was 90 outside and the air conditioning wouldn't turn on and when I called the front seat after 50 rings the young answers and tells me to turn it on low witch it already is and to leave the room for 30 mins witch was redicious! But we did and when we came back it was still as hot as it was and there was no difference,I called the front desk and asked to be moved and they said they couldn't, for paying almost 300 for a night at a resort with no services it was a waste of our money we could have saved the money and camped in the forest and been cooler and happier it was the worse experience and was of money I ever spent. !! Never again and won't recommend it