Very bad experience. I have contracted a mobile li...

Very bad experience. I have contracted a mobile line with data and wi fi. The mobile line with the data does not work. Whole months without data and every time I want to talk a long time to get the phone.
Although I have just spoken to them and a very kind person who seems to have solved the issue has answered me, but I have been with the problem since 2018 ... I will wait for events