I went left my truck for a front-end alignment. Th...

I went left my truck for a front-end alignment. They called and said it ready to be picked up. There service writer told me there best technician did the work. The technician drove the truck to check his work and eveything was correct. I did not take me 2 mins. to tell that the alignment was totally off. I would have returned to the shop but I picked the truck up at closing. Went back the next day to complain and was told they did not have the oem specifications to adjust the caster. I was lied to from the start of my dealings with this Firestone service center. There technician knew he could not do the alignment correctly but that did not stop them from charging me for the work. The service writer lied to me when he said everything was perfect when I picked up the truck. They returned my money but I should not have been charged in the first place. I feel actions like this border on fraud.