Horrible customer service. I booked through third ...

Horrible customer service. I booked through third party and when I called the hotel to confirm my reservation to also let them know I was running late, the person had said that my reservation was canceled and my room was no longer available. Person also said that there were no more rooms available and there was nothing he could do. Person said that they contacted third party to let them know of the issue but come to find out third party was not contacted and the hotel is who canceled my reservation. No one bothered to contact me and let me know of the issue. Poor communication from the hotel to myself and to the third party.