Caleb Sandvold Review of Froedtert Health
Overall I was very disappointed with the care I re...
Overall I was very disappointed with the care I received from Froedtert. I had a leg injury that I sustained and went to the ER to receive an X-Ray as it was very painful and I heard a snap. Upon taking the X-Ray they told me it was not fractured, rather I was likely just experiencing tendinopathy (sore/inflamed tendon). I was sure that was not the case but I trusted their judgement and had a follow up in their Sports Medicine department. They referred me to get an MRI which further showed a stress fracture. I was given a boot as treatment, however it remained very painful. About 3 weeks post injury I saw a new Dr. at Froedtert who re-evaluated my original X-ray and pretty clearly saw a tibial fracture (not tendinopathy). Additional x-rays were taken to confirm a tibial fracture. At this point I was very frustrated with the level of care I had received and submitted a billing dispute for the original x-ray. After months stuck in review they declined my dispute and because so much time had elapsed while my dispute was stuck in THEIR review, they sent my payment to collections. Overall it was a very frustrating experience and the negligence to review x-rays correctly the first time snowballed into more money out of my pocket, and likely a longer recover period for my injury. I would not recommend.
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