Eden Crest, Eden Crest.... how you destroyed my da...

Eden Crest, Eden Crest.... how you destroyed my daughter's wedding, let me count the ways.
Cliff notes version: in two years, we had three wedding planners leave the company. The invitations were of course printed incorrectly with wedding Planner Maxine's information. We were not aware that she was gone until OUR GUESTS trying to make accomodations through eden crest notified us that not only was our 3rd wedding planner gone from the company but that the staff was exceptionally rude and not helpful in helping the guests to find cabins.The fourth wedding planner being the nephew of the manager ...took over 3.5 mos before the event. He was very charming and sweet...but ended up destroying the wedding the worst later detailed in this review. 3x the bride had to fill all the information and details for the wedding plans.

At two months before she was informed that the reception catering would have to be buffet style instead of plate service and other previous arrangements were nullified by eden crest.
Fast forward to arriving the week before the wedding as arranged 22 mos prior...to find they DOUBLE BOOKED the bride's cabin. Now even with all the wedding planner debacles... you are a resort rental first....and you couldn't even get that right. The bride and groom were shipped off to a smaller cabin that wasn't even in the same community as their family and guests. It was horrible and reeked of mildew/mold.
Now mind you, review-viewing audience, we had reserved over a dozen other cabins including the one I rented which was one of their best...the View master . The parents of the groom had the cabin with a second "den" for their grandsons...major leak from second floor bathroom to first floor on their first day. It took two days for them to fix.Which is interesting bcz the day of the wedding rehearsal the same thing happened from a main floor bathroom to basement room like a waterfall. My leak only took a few hours to fix.

Now remember, the bride and groom are being housed several miles away from their wedding venue and were suppose to be into their cabin the morning of their rehearsal dinner. By 540pm, the cabin still had not been cleaned or finished...rehearsal was at 6pm. The groom wasn't allowed in so he had to put all their belongings.... including all the wedding centerpieces etc (they wouldn't let them to be down in the reception cabin so we had to store with us)...so everything,EVERYTHING had to be dumped onto the porch so he could make his own wedding rehearsal.
Now my daughter was married on the bridge with reception in the cabin. A week prior, there had been a wedding with jeep wranglers that left deep tire ruts by the creek, waterfall, and cabin. All week we asked if they would be fixed.. at least tapped down...for our pictures. To their credit, the wedding planner and manager said probably not. I was so angry...seriously your maintenance crew doesn't own a shovel to turn the mud/dirt over...it is a natural setting so piles of dirt would be ok...just not big tire ruts. There was also a lot of debris and small fallen logs....no not nice wooded fallen trees... but like someone started to do landscape work and clean up and left piles in the flat grassy areas.
Met with wedding planner who was very Charming and funny....but who told us over and over and over again that he wasn't gay. As if that mattered, I don't care who you date, bed, or love... I only care that the day I've been dreaming of since the first time I looked at my baby daughter is handled appropriately. It was embarrassing how many times and inappropriate times he said this to us...(yet my gay cousin and his husband swore he was hitting on my youngest son...and even counted on the day of the wedding, how many times he touched my 20 year old son.lol )...but we thought we were in good hands. We went over the wedding order...he had some great ideas....and he worked with the wedding party on walking very slow down the aisle...I bring this up bcz he ruined this part of the wedding on the day...to be continued...