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NV Energy S T O L E $105 right out of my checkin...

NV Energy S T O L E $105 right out of my checking account today!
I was not given prior notification and did not authorize the charge. My account was set up on auto pay and when I moved recently I was sure to set it up on auto pay right away to avoid a deposit fee. Well, the auto pay went through just fine!

I never got any notification of being charged a deposit yet NV Energy literally just stole $105 out of my checking account. I was expecting to be charged around $70 for my gas and electricity usage in my new apartment. Nope, $194.95. That s more than twice as much than I expected to be charged for electricity this month.

I was apologized to and told that was not the policy and it was some kind of a computer error. The super nice lady named Carol felt bad, I could tell. Nearly $200 was taken out of my checking account when I was expecting closer to $70 taken from my checking account.

This is completely bogus! You can t take $105 from me and then give me $105 worth of bill credits for upcoming bills. That s not the same. You took my cash and gave me a NV energy bill credits and pretend like it s money right here right now. That s not going to help me pay my other bills that are auto drafting out of my account this week! Thanks a lot!

Big corporate bullies!!! If you need cash so bad why don t you go get some corporate bail out, don t steal from your customers .

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