The reason for the four stars is I don't agree wit...

The reason for the four stars is I don't agree with the amount of interest that is added on if a person cannot pay by a certain time it's ridiculous. But as for customer service I called in because I was really confused about the payments and Alexsia Ferrell assisted me very timely and proficient manner. She was considerate and very helpful with my feelings and understanding of what wasn't clear to me. I appreciate her help and she calmed me down. I appreciate her professionalism this will go a long way in her endeavors with helping people. Thank you so much Alexsia!