On one of the hottest days of the year we needed o...

On one of the hottest days of the year we needed our AC repaired, (naturally). I called Pronto on a Sunday evening and received a call immediately on Monday morning. I received an appointment time and from that point was specifically engaged with email confirmations and a very friendly reminder prior to a call before Ben was to arrive. The entire process was extremely professional. The technician, Ben arrived on time, diagnosed the issue, described the repaire and answered my questions prior to completing the work. I am totally impressed!