Dan Vivaldelli

Review of Pugi Volkswagen

STAY AWAY from the service department there's plen...

STAY AWAY from the service department there's plenty of other dealerships that will not be sloppy with their work and then suggest new repairs to cover up their mistakes. We asked for a simple brake repair and they forgot to bleed the brakes. We took the car back to see what was wrong (had to pick up the car when they closed) and they recommended $600+ in new repairs. When we didn't believe them, we took it down the street and it was fixed in 20 minutes. They're either entirely incompetent or thought they could pull one over on us. To this day they stand behind their bad work and won't make it right. How they treat their customers is sad!