Mary Bruno

Review of Orange Lake Resorts, Holiday I...

The main pool is beautiful and so is most of the l...

The main pool is beautiful and so is most of the land and many of the rooms. However, the East Village is not; it was nicely spacious, but extremely outdated. Dishwasher and washing machine were annoyingly loud. The couch felt dirty. This was for our second time staying there in 3 years. The first time we booked a room ourselves and it was actually very nice. We listened to the timeshare presentation which included a tour of a beautiful and updated 2 bedroom (possibly 2+ bedrooms) suite. We considered buying in but weren t ready to make a big decision like that at that exact time so they offered us a deal to come back within 2-3 years to stay in a room like the one they showed us for a discounted rate, 400$ spending money, and listen to presentation again. This is what brought us back recently, but the accommodations were nowhere near as promised. We shared that this was one of our biggest reservations for buying in to a place like this because it s clear you don t always know what you re getting?! They appeared disgusted by the room we received and would see what they could do about it... We declined buying in, and nothing was changed. Maybe it wouldn t have changed either way, but who knows. The 400$ was very generous, but would ve much rathered better accommodations- especially from a place that only advertises such. In addition, it s nearly impossible to reach front desk. We left a blanket there and my call was dropped 3 times to see if they could locate it. Overall, a very disappointing stay and we will not be returning.