J

Just Me

3 years ago

Terrible experience! I was interested in a Spyder...

Terrible experience! I was interested in a Spyder that had the stock picture online instead of the actual bike, so I asked for a recent picture. Nathan the salesman said he didn't know how to email one and wanted my phone number to text it to me! Either he isn't trained on this whole email thing (I know it is a new concept) or it was just BS to get me into the store. After no answer all weekend I drove 2 hours to look at it. There was dried glue where they tried to glue the mirror assembly together. There was also a long history of work done. I ended up offering them $995 less than asking to cover a new mirror and possible the GPS that had numerous repairs. After wasting time running around the salesman sent in Bryan? for the closing. He wouldn't drop on the price, then actually told me to look for lesser of a bike! Well Ryan, I was ready to pay cash and could easily afford your bike, in fact if I can't find a good used one I will use the little money I have and buy a new one. But not from you!
So I would avoid these guys, unless you like glued on parts, no dealing, inept salesman and being talked down to. In which case I would definitely recommend them!
Comment after owners response: not sure how you know the bike had fun? Yes, I did ask to see the great service record for this vehicle, but all I saw was repairs to the GPS numerous times, repairs to the grip heaters, multiple leaks etc. Not one page of any service done. All I got was the salesman saying "trust me." Also no comment about the salesman and I'm pretty sure other people would be turned off by dripping glue - could be why it is still there.

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