I went for a nuchal translucency in the perinatal ...

I went for a nuchal translucency in the perinatal clinic. This is our first child and a very important time in our lives. First, they lack professionalism. During the registration process, in midsentence, the lady doing the registration just begins talking to a colleague that had nothing to do with work. Second, the technician seemed as if she did not want to be there. She made it seem as if we (my husband and I) were a bother to her. At no time did she try to explain anything to us nor ask us if we had any questions regarding the nuchal translucency exam. I might be asking for too much but I've talked to many friends and have read many different experiences online.