Shawana Spradley

Review of la Torretta

My girlfriend and I had been talking about getting...

My girlfriend and I had been talking about getting away for relaxation for quite some time now. So we decided to book on a short get away that wasn't to far from home. When we arrived we were greeted by Valet, which was the best service we received from the entire stay. They were very helpful and courteous. When we made it to our room, my girlfriend went to put items into the refrigerator, which did not work, so we requested another one. The maintenance tech that brought the new one was rude. The new refrigerator wasn't any better and to top it off it was dirty and had bugs inside. So we used the bathroom sink to kept our items cool. We reported this to management the next morning and the refrigerator was cleaned and finally worked. So we went on the enjoy the reminder of our day. Once back we thought we would take advantage of the resort. We went to the pool and spa area in hopes to enjoy, but unfortunately were not able to get in, due to kids with tubes in it making it really crowd, which was posted clearly ADULT AREA ONLY, also all the pool towels were dirty. I went to the front desk to request clean ones, but was told that someone would be putting out fresh clean ones, which did not happen until after we left. We ate dinner at the sushi bar and saw them replacing them. The beds were uncomfortable and the a/c was not cooling on 60. We decided that we had complained enough, so we just decided to enjoy the nice breeze and the remainder of our stay, but we were happy to go home. Our first and last time.