Sydney Ruiz

Review of FSM

To start - we had a quote. Clay was an absolute DR...

To start - we had a quote. Clay was an absolute DREAM! He arrived on time, was professional and extremely knowledgeable. He was caring and explained all of our options in depth. I was blown away by how much time he took to really make sure we understood.

After we decided to move forward with the process we were assigned a Customer Service Rep who was out point of contact throughout the process. We were assigned Lynn. Lynn is an absolute ANGEL! She was SO helpful and kind. I was so blown away by the whole process, and Lynn was there for every step.

When it came to the day of the job - Our foreman Steven was kind and courteous. I feel bad I can't remember his partner who was helping him, but both gentleman were knowledgeable! They worked quickly and efficiently and even let my husband and I ask questions and watch! Steven really seemed confident in what he was doing and did a great job of explaining the process. Our crew was amazing! The house was cleaner after they left than when they came in! Steven went ABOVE AND BEYOND to ensure that we understood how to address any after care.

Overall- I am so happy we chose Foundation Systems of Michigan, this is the best experience I have ever had with any company - hands down. EVERY single employee I encountered, from the young lady who answered the phone to the last person I spoke with was kind, patient and knowledgable.