Ronni Mcgee

Review of Northland Dodge Chrysler Jeep

Had the worst experience at Northland Chrysler Dod...

Had the worst experience at Northland Chrysler Dodge Jeep and Ram.
I was purchasing a 2021 - 1500 Ram Night Edition and had successfully completed all the necessary steps for purchasing. Before coming in I confirmed with the Sales Manager the time, they had all the information they needed from and the vehicle was cleaned and ready. When I came to pick up my vehicle and sign the lease agreement the vehicle was not prepped and ready and did not have all the features the Sales Manager had confirmed it would have. I sat at the Sales Manager desk for 45 minutes waiting before leaving because nothing was ready. Never have experience this level of unprofessionalism when purchasing a vehicle.