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Praveen Khanna Review of Zimplistic Inventions
We bought a rotimatic in Jul 2019, and worked fine...
We bought a rotimatic in Jul 2019, and worked fine for 2 months and all of a sudden stopped working. Contacted customer support and went back n forth for a month (bcos of the TZ diff, we are in PST and they are based in Singapore) and finally after a month and half we received a replacement unit on Dec 1. Upon opening the replacement unit, its cracked and we their contacted support again, and cycle goes on (when we contact its night for them, and when they contact us we are sleeping due to TZ) and all this comms is happening in their rotimatic app which has a terrible user experience. I will not recommend this product and looking to get my refund back. Hope someone from Rotimatic customer support reads this and does something.
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