We booked our honeymoon here and were greeted by m...

We booked our honeymoon here and were greeted by massive construction. The hotel did not see fit to notify guests in advance - we got an email a week before our departure, when it was clear that this construction had been happening for quite some time, and we had booked 3 months in advance. (It was a major overhaul - the lobby was completely closed off, as were all the restaurants - and would have been in the works for a long time, not just a spontaneous bit of repair.) The Hyatt down the road courteously notified its guests in advance - in fact, we booked at the Sheraton over the Hyatt in the first place because we were hoping to avoid the construction. It s not very relaxing to sit by the pool or on the beach with the sound of jackhammers in the background! I previously provided feedback to the hotel and received only a generic sorry about that email. This was clearly a deliberate attempt to mislead guests and to avoid missing out on bookings, and is a pretty shady business practice. Had we known how disruptive this would be, we definitely would have stayed elsewhere - and now, due to the way it was handled, I don t think I d go back.