C

Celia Hadjal

3 years ago

I came to this room on September 30 in order to re...

I came to this room on September 30 in order to register but I wanted to do a test session beforehand for half an hour to test the premises a bit, which is normal I think I have to book and confirm my arrival, by phone, I come 1h30 before closing, the manager David refuses me access or when I had to call beforehand I was assured that I could come until closing I explained to him he was not listening nothing and treats me with an incredible lack of friendliness, if we do like that to future members, I pity what we have to do to some of those already registered, health city review your customer relationship even if it means reforming some of your employees. .cmg treats these potential customers much better, that's why I hesitated but my choice was based on the reception, and undoubtedly they are better trained to treat people with respect and kindness

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