Our date was scheduled and paid for and the compan...

Our date was scheduled and paid for and the company changed it to the day before the date we selected to an undisclosed address over an hour away from where we booked. They simply stated "mile marker 18" for the address. We explained we were driving to the area (an 8 hour drive) the day they chose and couldn't possibly make the new date they gave. They said we could keep the original date for an extra 150 dollars. We never recieved the confirmation call you are supposed to get confirming your details and exact location (this service is specifird in the contract) and the emergency number given in their voicemail did not acknowledge our contact or even respond. Our minister was supposed to show up 15-20 minutes early as stated in the contract but was actually a few minutes late. Really the worst experience I have had with a company. The company has yet to contact me regarding the issues we faced though I have asked them to.

Edit:
The reply I got to this review was far different than the email I received when I informed the company of the above information. The owner responded I in a nasty tone and said I'm lucky I received services at all when I only scheduled my ceremony 24 hours in advance. She sent this accusation in an email as part of a chain that began almost a week before the ceremony date so I don't know how she came to that conclusion. She also stated her minister was not late and that I had been rude to him so I should be the one to apologize. This man was late and made a joke about being late during our vows (that are video recorded) and I should be the one to apologize? The owner also threatened to sue me for slander of her company with my "false accusations". I let her know I would love to hear from her lawyer to discuss the fact that part of the contract she signed had not been fulfilled (which we can prove with phone records) but have not yet heard from said lawyer.