As far as Ikea goes you can expect much of the sam...

As far as Ikea goes you can expect much of the same no matter which when you go to. Grab it yourself, everything on display, Maze like layout, Playland for the kids, the cafeteria at the halfway point, lots of boxes and long lines... nothing new here.

Having said that I prefer this Ikea to Amsterdam or Delft. It's not as "massive"... they have everything but it's just more compact. It's got plenty of parking, a lot of it covered and a nice loading bay. Plus, Mike at Customer Service (or the self check... the man does everything!) made my last two trips end with a laugh.

As of August 13th 2018 I have had to change my opinion on IKEA period in the last years I have literally spent thousands of Euros on their products and expect a little something in return.

On July 30th I bought a new piece of furniture for the bathroom including a large mirror unit. Unfortunately, when assembling the product we got to the end and noticed that six shelves were missing. These are glass shelves that are clearly marked in the instructions and should be in the box.

I called customer service and a very friendly woman helped me period she said it was indeed a real shame and if I returned to the store with the reference number and identification then I would get the shelves. Because I don't live close to an Ikea she even promised me a 20 gift certificate for my troubles

Cut to the 13th of August. I finally had time to travel the 45 minutes to my closest IKEA and armed with my identification and reference number fully expected everything to go well. Unfortunately it didn't

I got my number and within a few minutes I was directed to an employee named Jamal. Unfortunately comma he doesn't speak Dutch very well and that made our conversation very difficult. He also gave me attitude saying that movie I had to buy the shelves or maybe they weren't included in the package. His job was to look up my reference number and help me. He then said where is your receipt sir? I didn't have it with me because I was told I only needed two things. He said it was very clear in the email they sent. Now I have received no email but of course upon checking my storm box there was period this email said I needed three things.

So there I am having travelled all that way and they refuse to help me so I called customer service again. After 55 minutes of waiting I finally got someone to help me who kept putting me on hold but in the long run said he couldn't help me period

So now I've made an hour and a half round trip for nothing, I didn't get the 20 gift certificate I was promised and my product is still incomplete and IKEA who can't put The Wright Stuff in a box lend me for the whole thing. I'm done. Tomorrow I'm bringing back everything period gift I could give them 0 stars I would. Unbelievably crappy service