Thank you for your friendly services Richard and a...

Thank you for your friendly services Richard and a pleasure doing business with Hai (New Cars Sales Manager).
Our second visit on the 19/11/16 was a success. I think if we met you Richard the week prior, we would have secured the deal that day.
Very happy you came to approach us and help us out. You made buying the car so easy and joyous.

Alternately, I do not have many pleasant words to describe your other colleague (Nick). I would not at all recommend anyone to your other sales man by the name of Nick!