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At first the two men that came seemed great! They...

At first the two men that came seemed great! They were efficient and seemed very nice.They packed up their truck with the first load and then informed us that they would need to "get gas" because they were almost on empty. It was obvious that they knew they were on empty prior to coming to my house seeing as they told me about it before getting back into their truck. That is something that should have been taken care of PRIOR to arriving and not done on my dime. Once we arrived to the new house with the first truck load, comments were made about the amount of stuff they had to unload and they called in another worker to help. This guy was USELESS. He was RUDE and not careful with our items. I could hear all three guys talking among themselves, saying things like "they just sat there and watched us work". I am not sure whether that was directed toward us or not, but since their were several similar comments, we decided we better help unload. The worker they called in wouldn't look at any of the boxes to see where they should go and would tell us that he will just "set it there" and that we could put it where we want it. He would drop boxes into our arms and not even assure we had a grip on the boxes before walking away. During the unloaded process, he would make comments like "...why don't we just put everything in the garage" or "the garage looks like a good place for this" because he did not want to have to bring the boxes into the house. We went back to the old house and loaded the truck for the second time. The guys this time around were NOT careful whatsoever with my things and anything that was in a bag, they just tossed up the basement stairs. I went into the basement with two of the three workers and I noticed one of them had gone into my refrigerator and helped himself to a soda. He never asked. I called him out on it and stated that it would be appreciated if he would ask before helping himself. Come to find out, when I went back to the house the next day, three other sodas were also opened from my refrigerator and left in my basement. None of which were asked for. Not only did they help themselves to my refrigerator, they left the garbage in the basement for me to clean up the next day. When I informed the owner of the company of this, his response was sometime to the effect of "...most customers offer our employees beverages but since you did not, they know better than to help themselves." I did offer beverages (prior to the 3rd guy showing up). Moving peoples things is their job. They should know to come prepared with their own beverages for if they get thirsty while working. I don't feel it is my responsibility to make sure they have something to drink. The owner did state that he suspended the one employee who I confronted about taking the soda. He also stated that because I did not tell the employees before they left about any items being broken, that it is not their responsibility. Who in their right mind can go through all of their boxes and check over everything moved in that day to see if items were broken or not? We were also never told to check the back of their truck to make sure all items were out, they just closed the truck up and told us they were finished. Come to find out, my shoe rack is broken, my desk has a big chunk chipped out of the side of it, my bed frame is missing a wheel and the list goes on. VERY disappointing in both the employees and the owner. I do want to say however that one of the gentlemen was professional and careful the entire time, but the other two were not.

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