Faith Cameron

Review of Brant County Ford

Had tires changed over for the summer. Everyone wa...

Had tires changed over for the summer. Everyone was courteous and I thought all was well until the next day when I went on the highway and started getting a strange sound and feel to the driving. It turned out that the front left tire lug nuts had not been tightened and the passenger side were loose.
I returned to the dealership on the next work day and spoke to managers. they took the car in to check it out. I mentioned that I had problems getting the tools and spare tire back in place and asked for that to be done too.
They said the car was OK and that the technician had worked for them for 15 years without issue. The spare tire was not put back in place and I had to figure it out. Don't know if we will return to this dealership
Up till now have felt good about the dealership