N Anand Balu

Review of Anaheim Hilton & Towers Hotel

Having had the chance to stay at several hotels, I...

Having had the chance to stay at several hotels, I would say this was my worst hotel experience. The rooms were really old and unclean. Bathroom was small and not at all clean. We found stuff lying on the bathroom floor and had to flush the toilet to make it clean. The front registration staff was really rude. When asked for wifi the staff, a lady, said wifi is not provided. This was a first time experience for me. I said I came to attend a conference and then she gave me the details of the wifi connection. After reaching the room, the water bottles kept were all purchase to drink ones. I called the room service to see if they provide free water bottles as I am staying for some days and purchasing two bottles every day will be really expensive. The front desk person told me that they give free water bottles at the registration desk. I again went down to check that and the front registration staff, the same lady, said that free water bottles are only for Hilton Honors members. This is definitely the worst experience when we pay so much to get a room in these hotels. Very low quality, low service and high price. That's this place.