Andrew Snyder

Review of The Animal Foundation

I don't know about this place really. Not very tra...

I don't know about this place really. Not very transparent. This was the first and only time I'll be going to this place. I took my cat in for his vaccinations. I found it a bit odd that you pay for the vaccines prior to your pet actually being seen and then a bit odd that you, as the owner, are not allowed to be in the room when the vaccines are administered. I was thinking about just getting my money back, but there is a disclaimer on the receipt that states that there are no refunds once the services are paid. So a good old fashioned Catch 22. I'm new to the area so maybe this is the norm, but other affordable vaccine clinics that I've been to in other areas was the opposite of this. You pay for the services after you go in and talk with the vet while they are giving the vaccines and a quick examination (weight, teeth and coat) to your pet. I asked the assistant why I wasn't allowed to be present and she said it's because they are not a full service clinic. What? I found it funny that the assistant then waived me to the exam room and informed me that my cat was overweight. I asked how much he weighed, to compare what he weighed last year, and they hadn't even weighed him. They then asked would I like them to weigh him, I said sure. They then went to get him out of the carrier and stated that he was stressed. Well of course he is Sherlock, he has two strangers doing whatever to him and I'm out of his sight. Beware!