Cheryl Mitchell

Review of Audi North Austin

They did not fix my car. I had three sensors go o...

They did not fix my car. I had three sensors go out. First they said they could not reproduce the customers complaint, so they had the service manager ride with me. Immediately all the failed sensors showed. Unpaid $1100 and then after one week, one sensor is still not working. I called and was out on hold or asked to leave a message 4 times. No response. When I finally got a hold of my service advisor, he said he would check and call me back. No response. Then today I left a message with the Service Manager. Again no response. If your just needing and oil change or maintenance, they work great. But if you really need a repair, don t waste your time. Also, it takes 6-8 weeks for an appointment if you need a loner, which I always do because I live an hour away.