Rob Beighton

Review of Carpenters Solicitors

Hopefully this might prompt a response from 'the p...

Hopefully this might prompt a response from 'the powers that be'. I have tried getting a call back from my alleged 'claims handler' for almost 5 weeks now...still no joy. In 3 months I have received 1 email from him asking for more details, I replied straight away....unfortunately he hasn't. In total, I have 2 cases with you ( first was transferred from another company...not by choice), both are non fault RTA, both cases the other side has admitted fault...still no progress. I'm at the end of my tether now, I'll be ringing my insurance company tomorrow telling them the service I have received.

BEYOND A JOKE!!!!!

UPDATE: Now the claims have reached 14 months and 10 months respectively.....still non the wiser as to what is happening. Wish I could leave a lower then 1 star review but I can't. Maybe my solicitor will get in touch when he's back in the office ( he seems to have been out of it for over a month now). It's a pathetic system when you have to go on here to write a review just to get a reply from countless eemail requesting an update on my case!!!