K

Katie Glenn

4 years ago

Stayed here in July 2020, and the room looked as t...

Stayed here in July 2020, and the room looked as though it had not been cleaned since before lockdown due to the thick layer of dust everywhere. Which was surprising due to us having the famous Beatles room, but this could have also been due to the lack of customers & staff. We were not informed before arrival that there were major refurbishments and no breakfast available! The receptionist did not offer a discount even though breakfast was included in the price. And when we enquired to see the manager we got told there were no managers available. Would not recommend staying here!!

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