Misty Nesbitt

Review of H.E. McGonigal and Button Dodg...

When I brought my vehicle in for a routine oil cha...

When I brought my vehicle in for a routine oil change there were no issues. After leaving I noticed my wheel was now hard to turn. I stopped to read the paperwork from the oil change and seen that my powersteering fluid had been filled. So I took the vehicle back and asked for someone to look at it because it was completely fine before I brought it to the shop. They took it back and looked at it. I was then told that the powersteering pump had went out. They said this is common in these models. I am not a mechanic but I know that when a power steering pump is going bad there are symptoms in advance. There was absolutely no symptoms leading up to this. Seems odd that the fluid was filled and then all of a sudden my pump is bad. Not to mention that I noticed the difference immediately after leaving yet the person who drove my car up to the lot didn't notice nor say anything before sending me off with my car.