Been a customer since I moved up here, last couple...

Been a customer since I moved up here, last couple times I've been to KT, have been horrible, brought my truck in for a simple oil change at the earliest time slot they have and had to wait till the next day to pick it up... And this has happened twice, and had a simple repair where parts cost about 100$ then turned around to try and charge me 600$ to put it on,(simple 20 min job)... Not going there again... When did this company become highway robbers??