Brendan Haddock

Review of Britomart Car Park

Shocking. $75 lost ticket fee. Regardless of how l...

Shocking. $75 lost ticket fee. Regardless of how long you've been there. I parked for an hour and they unapologetically wanted to charge $75.

This fee is predatory and unjustifiable - it does not reflect the actual costs involved with a customer losing a ticket.

Night/day difference VS parking at a Westfield where cameras scan your number plate and there are no tickets to lose. They'll even help you locate your car if you can't find it!

Thought we were all learning to be a bit kinder to each other this year. Britomart carpark needs to get with the times and treat their customers as human beings.

Edit: Just checked a photo of my ticket and saw it includes my number plate. So they do capture your plate number. And it would be easy enough to search that up in the database to see your entry time and print another ticket, perhaps with a reasonable 5-10$ manual processing fee . But this business would rather be hostile to customers that make a genuine human mistake. Disgusting.