Despite ringing twice and emailing I'm still waiti...

Despite ringing twice and emailing I'm still waiting for a reply as to why between SSE Airtricity and an post Smart Account I have not received any of my moneyback on the numerous bills I have paid as SSE Airtricity are a MoneyBack partner of an post smart account. Don't be fooled by so called offers unless your vigilant enough to keep chasing these companies when the offers don't actually get applied. It's poor service that when a customer tries to avail of these so called offers that they have to spend hours of their time to make sure that the offer actually gets applied correctly to their account as it has been advertised or even pushed on to them. This is a matter for the CCPC I'll update when I get a result from this matter and see does the consumer ever get listened to or have these so called offers upheld by the companies.