kate smith

Review of Short Street Cakes

Brides beware! We hired Short Street for our weddi...

Brides beware! We hired Short Street for our wedding cake. From moment one their wedding coordinator made me feel uneasy and insecure about our cake order. From there it was weeks of back and forth emails and calls because they continued to send us the wrong contract details. The wrong date, the wrong venue, the wrong cake. They took NO accountability for their continued incompetence. Our cake was there on our wedding day because our coordinator sent them emails every three days confirming all the details. Still, the cake arrived to the wrong location (the wrong building at the venue), 45 minutes late, and the delivery people gave our coordinator sass and attitude when they couldn t set the cake up themselves. The wedding was outdoors and my coordinator, thank god, insisted it be put inside so it wouldn t melt. On the bright side the cake was delicious and everyone was floored it was vegan and gluten free. We never got an apology for their mistakes, SO unprofessional.