David Ford

Review of Hampton Roads Harley-Davidson

I was greeted with a friendly smile when I arrived...

I was greeted with a friendly smile when I arrived. However, It went downhill from there. I was passing through the area and decided to stop in to buy an aftermarket accessory that cost about $10. Went to pay by credit card and they wanted my drivers license. Never heard of such a thing. Parts guy said it was company policy if I wanted to pay by credit card. He said they have had a run of stolen cards. Fortunately, I had $10 cash. Paid for the part. Got out of the store and they didn t get my credit card, drivers license and personal info. If you ve ever had your identity stolen (and I have) you understand why giving someone your drivers license to enter all your information is crazy. How do I know what they do with my information and what is there policy on protecting private info. Not a very friendly customer purchasing process.