william young

Review of Dunraven windows

I will write a full review but couldn't wait to po...

I will write a full review but couldn't wait to pop this quick one on,

DO NOT USE DUNRAVEN WINDOWS.

Apart from the reception staff and the Forman the level of customer service from Dunraven is some of the worst I have ever received and I have dealt with a lot of retailers and suppliers.

The installation standards are also some of the worst I have ever seen.

They even admitted the job was terrible! and five return visits were needed to get it write, caused so much inconvenience and stress to our family and not ONE apology no compensation or a gesture of good will for, as they admitted doing a terrible job!!!

To explain in brief they had almost completely start our job from the start again.

The Sales team and area manager are very pushy and very rude.

They are terrible in dealing with customer complaint and when asked to speak to a manager for answers they get their nice Forman to do the dirty work.

We had two new doors and eight window and I had to walk into the offices with over 250 photographs detailing extremely poor Standards of installation.

Our experience with Dunraven has been a complete and utter nightmare and I would not recommend them to any one ever.

They do not communicate between departments!

I could go into more detail and I will post another review but pushed for time at the moment.