Very unfortunate, we have been coming here for yea...

Very unfortunate, we have been coming here for years, for the first time back to the kitchen with 2 pancakes that were not cooked. (Bacon cheese and apple). Very customer unfriendly response from the cook. Apple pancake is always soft and moist. But dough must be cooked. We were immediately cut off. Two new ones
cooked pancakes. But cheerfulness was a long way off.