The SSD (hard drive) was about to crash after 25 m...

The SSD (hard drive) was about to crash after 25 months. When I delivered to a branch, I received a payment overview for replacing the hard drive for about a week and a half. While the product is within the legally determined economic life. They are very difficult to reach by telephone and pretend that the manager is not there for a while, but this is never there. The call center employees and service desk employees in the branch cannot do much, just send an email to the repair team (who never responds). This is contested because they wrongly ask to pay a payment while it must be repaired free of charge. Furthermore, I will never buy a product from the media market again. VERY BAD SERVICE. At the moment I have been on the line with Mediamarkt headquarters for 12 minutes and no one has been on the line (still on the line).