Have 2015 Camry Altise and it has only done 30,000...

Have 2015 Camry Altise and it has only done 30,000 klms - still in new condition. But I started to experience locking issues with the car after only 12 months (key remote device/fob does not lock all doors). Booked the car into Toyota at Morayfield and they said that they would need the whole day to investigate and fix the problem. They gave me the car back with hand marks all over the inside of all the doors including the fabric etc! I was told that they didn't have the relevant part (actuator motor issue) and will have to order it in. After putting up with the issue for some months before taking back to Toyota (as it was intermittent at that stage) I was now told that they were booked out for 2 weeks and to re-book in after that (it also took me 2.5 weeks to book the car in for the initial investigation). They also said the part would be acquired in about 3-4 days. Rang a week before dropping the car back in again, to make sure the part had arrived before taking another day off work. Told me no one had ordered the part yet!

Left car second time to have car locking issue repaired - drove home that afternoon and issue still not fixed! Rang them again and asked if it had been tested after repairs? Asked the Service person where do we go from here as the problem is still there. He said that he would notify the foreman and get him to ring me back as the foreman was too busy to speak to me at that stage in regards to what was done and whether it was tested afterwards. I rang at 10 o'clock yesterday (Monday) morning and no one has bothered to ring me back (foreman obviously too busy to ring me back), it is now Tuesday - how many times do I have to ring them, and have to take the car back to get the issue repaired, not to mention I will have to take another day off work (need use of car for work) to have the issue investigated and repaired for the third time!

Everyone just be wary as this central locking issue (remote key device won't lock doors (actuator motor issue) has been around for years and it appears that they still have not fixed this issue.

Given my experience, I would rate this establishment and their service zero stars.

Michael