Jessica Weathersby Review of Pheasant Run Resort & Spa
After 3 room changes I m finally in a room that I ...
After 3 room changes I m finally in a room that I wouldn t mind putting my bags in.
Never again. This place is horrible
The rooms are atrocious. The lamp has holes in it. The phones are too dirty to touch, I used my cell phone to request a manager. The sheets are ripped. There is brown stuff on the walls. I shudder to think what it is. There are unknown stains on the toilet. There are also stains on the bed. There was mold on the walls. And extensive water damage along with rotten wood along the window. The carpet was ripped with a patch missing from the middle the floor. The stinch was so bad it smelled like death. The topper on the cake was the non-working TUBE Tv. Like really, it s about to be 2019 and they have a tube tv. My son did not know what it was. With all this, I told the manager to check the next room to see if it was decent, he came back telling and telling me it wasn t not any better and his best advice was for me to check out.
Really, I should have been at my daughter s competition not arguing with a silly manager who thought the rooms were ok. How dare they put people in a rat hole like that. I shouldn t have to ask for 3 different rooms. Only to find out there was a renovated tower that I was never offered.
Again never again. With so many room changes one of my bags was lost. My son had to be medically treated for his asthma due to the mold. The final insult was I paid for horrible experience. When I asked for a refund I was told no because I prepaid for the room.
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