Abiana greeted me about 25 seconds after I walked ...

Abiana greeted me about 25 seconds after I walked in the door. She was pleasant, not pushy but knew her stuff. I really wanted to buy "American" (yes, I know, the cars are MADE in America-you know what I mean!) and went to a Ford dealer after my first visit. They only had one vehicle that met my criteria... I did some online reviews on KellyBB and found the CRV was the way to go over the Ford Escape. I got a fair trade in for my vehicle-2008 CRV, which I had purchased at Joyce Honda 3 1/2 years ago. I feel Tim (sales Manager) gave me a fair price for a "courtesy vehicle" 2013 when I returned with my husband a few days later. I'm waiting for my 2nd key (it wasn't given to me when I picked up the car). I did feel the gentleman who finalized my paperwork turned a bit "cold" when I turned down the long-term warranty (which I had not budgeted for). But otherwise, my third purchase from Joyce was a pleasure.