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Lee Verweel

3 years ago

I have had a terrible experience with first servic...

I have had a terrible experience with first service residential. We have had two robberies in our building at 11 Superior and little was done to resolve the issue. Not only that, but the property managers have been absent (at best) and frankly very rude. Recently, I had a $500.00 dollar security deposit taken from our building for use of the "shared common space". There was no justification and even less communication from management. I guess they think $500.00 is chump change?! This was done after no damage was done to the building! I am extremely disappointed and thankful to be renting. At this point, all my experiences have completely lacked transparency and lacked any shred of ethical integrity. If I ever encountered a rental unit with this company as the managers, I would steer way clear. I literally do not have a single good thing to say about this company at this point and would strongly advise that you do not move in to a building if this company has taken over. I wish that they would advocate for their residents, who are being bullied by the board. I would love to share a different review but this is just my experience.

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