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Danen Vest

4 years ago

***WARNING*** This is a review from very dissatisf...

***WARNING*** This is a review from very dissatisfied customer. I had a meeting with Owen Siegrist about a pickup that I was interested. Owen was polite and a great person to work with, and gave me the impression that I was dealing with an outstanding establishment. I ran into problems when I informed Owen that I would not finalize any transactions tonight. I believe that all major decisions require an appropriate amount of thought and scrutiny. Shortly thereafter I was confronted with by the manager, who was the standard used car salesman (my personal nightmare). He upped the pressure, and when I didn t fold, he lost interest. I was glaringly obvious that he was more interested in making a deal, than finding me the right vehicle.

If I had dealt exclusively with Owne, he would have made a sale. Maybe not that day, but eventually, when I was satisfied with the purchase. When I was confronted by the manager I knew my interests were not important, only making the deal. I would love to go overboard slandering this individual, as he encompasses everything I loathe about car salesmen, but I will resist. You will NEVER gain my business with high pressure sales tactics, in fact you will accomplish the opposite.

I am not the type to write reviews, but I expected better service from this establishment. I need to know that my business is appreciated, and that interests and concerns are important. I am an extremely loyal customer, and will stay with a business that is exceptional. I I'm old-fashioned in this sense. Foothills Toyota has officially lost my respect, and my business.

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