Some folks I know complain about Bob's, but I've n...

Some folks I know complain about Bob's, but I've never had any major problems. Can service be a bit light? Yes, but if you're actively looking for help folks are there to assist. The one issue I've noticed is that sales reps aren't really experts in anything. I've had to send folks away to get me answers from management or other employees. That can get tiring, but there are some knowledgeable employees there.