LJ

Review of Fairmont Resort

The rooms are quaint and give a cozy lodge feeling...

The rooms are quaint and give a cozy lodge feeling. The lounge and reception area are nice and new. We booked at the spa however were not told the spa was under construction and would be having our treatments in a make-shift hotel room - very disappointing and should have been advised. The experience was not pleasant. The fine dining restaurant was great, lovely food. We stayed in the lounge/bar to relax however children were allowed to run around and play whilst adults attempted to enjoy their beverages and the surrounding. This actually ruined the experience as there is an entirely separate level for kids to play games, ball pit and arcade. The staff should consider all guests and advise parents to take children to a more appropriate area. We ended up spending a lot of time in our room as it was the only place to relax. Unfortunately, overall I wouldn't stay again if I were going back.