Elizabeth Mountain Review of Sekine, Rasner, & Brock, M.D.,...
My experience with this practice is absolutely hor...
My experience with this practice is absolutely horrible. My very first appt, they call to reschedule. This happens 2 more times before I get extremely upset and speak with the office manager who works something out for the dr to call me instead. Each time they had to reschedule my appts, it s literally been 20 mins before I ve had to leave my house to go to the appt. I work and can not keep changing my time off requests. Once I did get an appt that didn t get canceled, I waited over an hour to see the dr. In a secondary waiting room. I need to have surgery and the surgery scheduler, Marcia, called me to advise how much it would be with insurance, payment plan etc etc, I advised I would speak to my husband about it and call her right back. It was literally maybe 15-20 minutes before I called her back and I left her a voice mail message because she did not answer. That was 12 days ago and I haven t heard back from her yet. I would choose a different practice. Not only are they not organized with scheduling, they process patients and are way too busy to give actual care. In my opinion, the surgery scheduler, Marcia is absolutely ridiculous if she can t even schedule a surgery or call people back.
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