Vicki Carlino

Review of Sherman Dodge/Schaumburg Jeep

My son purchase a used vehicle here and sold him a...

My son purchase a used vehicle here and sold him an extended warranty on it. The engine has problems and now the insurance company refuses to honor the warranty and Zeigler Jeep is offering a refund on the warranty. How obscene is that? You sell a customer an extended warranty on a used vehicle and then the insurance company refuses to fix the vehicle? It clearly states that the engine is covered but yet they won't fix it? This is possibly the most dishonest dealership that I have ever dealt with. I would not recommend them and will make sure everyone I know knows how they treat their customers. I'm sorry that it was only a used vehicle and not one of their high end vehicles, but all customers should be treated equally. Not only did they sell him a warranty that they will not honor they sold him a vehicle with a catalytic converter which is illegal. We will be contacting the EPA in regards to this matter.