I was seriously badly treated when attempting to t...

I was seriously badly treated when attempting to try the gym they give a 3-day pass to try the gym but even though I registered online I wasn't on the system; the salesperson wasn't working on Thanksgiving, and the man on the registry upon not finding me in the system instead of trying showing more understanding and perhaps finding a solution, seems like he assumed I was there for wrong reasons when maybe it was a mistake in their system. Any way, he made me feel so very uncomfortable and almost humiliated me in from of others by elevating his voice when it wasn't necessary. In a nutshell, he was awefully rude and unhelpful. This man has blue eyes and is in his late 30rs or early 40s.