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Kathia Lopez

4 years ago

One star because I couldn't give zero. I was dyein...

One star because I couldn't give zero. I was dyeing my hair for the first time ever and decided to come here based off reviews and made my appointment with JOTA. I made sure to have a consultation before doing anything, since it was my first time and I was also concerned about the price (I have long hair). We spent 47 minutes talking about the dyeing process, looking through celebrity pictures I had saved on my phone, what to expect and the price, etc. I wanted to be a very light bleached blonde (think khaleesi but not as platinum), which he assured me could be done in one session. After four hours of doing my hair what he revealed was a TWEETY -YELLOW hair color which was patchy in a lot of areas. Also there were strands he missed so my natural hair color was mixed in with the yellow mess. As I'm ready to pay I see him whispering to the lady at the register and he heads off to the back . When I go to pay I find out its an additional $80 on top of what he quoted me because I have long hair and two bottles of toner were used. In those 47 minutes we spent talking, he didn't notice my hair was long and give me an honest quote?? In his defense it was his last day before a 2 week vacation so maybe he didn't gaf. Never going there again.

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