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Shane Crandall

3 years ago

1 STAR - UPDATING TO 4 STAR: Please see below for ...

1 STAR - UPDATING TO 4 STAR: Please see below for original review:
Here's the deal, Queensboro has a range of product and their cheapest offerings are VERRRRY CHEAP and would not recommend ordering unless you are demo-ing their embroidery skills.

I decided to give them a chance and did a second order with for the soft shell Jackets. The quality of the jackets and embroidery were very good. ONLY hick up?? They had an outdated picture on the website and it did not match what was delivered. (website had zippers that were same color as jacket Light Grey, What was delivered was bold black zippers all over the jacket) It clearly wasn't right.

I called customer-service. They updated their website and made it right, by replacing with new color embroidery.

TAKEAWAYS: Stay away from their cheap offerings & the material will be strong. Queensboro isn't bad, if they screw it up they will make it right... Outside of the headaches getting it right, I would recommend their services.
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Comically bad product- Half the shirts arrived with snags in them. Some of the embroidery had different sized lettering. The hat embroidery had loose stitching and unraveled, within 24 hours like a ball of yarn..They're 15-20$ hats and shirts, we weren't expecting much... but would be sweet if your shirts/hats were able to survive shipping and at-least one wear.

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